Where does the tour begin and end?
Departure is from Stop #5 at Union Square South (280 Geary St, opposite Macy's). The tour ends at Ghirardelli Square (900 North Point St F301).
What time should I arrive?
Please arrive by 6:00 pm. The bus departs promptly at 6:30 pm. Seating is first-come, first-served.
Is this a hop-on, hop-off tour?
No, this is a panoramic non-stop sightseeing tour.
What is the child ticketing policy?
Child tickets are available for children aged 3–12. Children aged 2 and under travel free. All children must be accompanied by an adult.
Accessibility
Big Bus operates wheelchair-accessible vehicles that can accommodate up to 650 pounds. Please note that the upper deck of all buses in San Francisco is not wheelchair accessible, and passengers with mobility requirements may need to remain on the lower deck.
How do I redeem my ticket?
Exchange your voucher for tickets at Union Square South Stop #5 (280 Geary St, opposite Macy’s entrance, next to the steps). Look for a Big Bus team member. The tour concludes at Ghirardelli Square.
On which days does the tour operate?
The tour runs from November 28, 2025, to January 4, 2026.